Terms
Using this site and your portal
Short, because it only covers the website. Everything about the filming itself lives in the agreement you sign. Last updated 25 August 2026.
The agreement comes first
If you have booked with us, the Wedding Film Agreement you signed governs the work — what we cover, what you receive, payment, cancellation, copyright and promotional use. Nothing on this page changes it. Where this page and that agreement differ, the agreement wins. You can read your signed copy any time from your portal.
Your portal account
Your portal is for you and anyone else whose email address is attached to your booking. They can see your agreement, your payments and your films, so tell us if an address should be added or removed and we will change it.
Sign-in is by a link sent to your email, or through Google. Anyone with access to that inbox can get into your booking, so treat it the way you would treat a password.
Quotes and prices
Prices on this website are indicative and may change. The price that binds is the one written into your agreement, which is frozen at the moment you sign — if our prices change afterwards, yours does not.
Payments
Payments are handled by Stripe. Refunds follow your agreement: the booking retainer is non-refundable, because taking your date means turning down other work for it.
The films on this site
The films, photographs and writing on this website are ours, shown with the permission of the couples in them. Please do not reuse them. If you are a couple who appears here and would rather not, email us and we will take it down.
What we do not promise
We keep the site and portal running, but we do not promise they will never be down. Keep your own copy of your films — the agreement asks you to, and it is the sensible thing regardless. Our responsibility for the work itself is set out in the agreement.
Governing law
Ontario, Canada.
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